Support & Services

Kitware offers professional support and consulting services to help you effectively leverage VIAME  in your unique environment. We offer a range of options to best meet your needs, from basic support arrangements for answering technical questions to custom consulting agreements for more in-depth statements of work. For more information on how Kitware can help you realize your goals with VIAME or to discuss your specific needs, please send an email to

Support Agreement

Kitware’s support agreement provides services based on request. Our team of experts can assist you by answering email questions, scheduling periodic telephone conferences with your development team, running training webinars, or providing template project files that can help you quickly meet your goals. We bill monthly on a time-and-materials basis for services from the previous month. Use our simple form to get started, and we will send a contract for review and signature.

Custom Software

For larger scale or more complex work, Kitware offers consulting agreements based on your specific statement of work. We can work with your development team to execute a tailored project, such as further developing VIAME for detection of specific objects, such as polar bears, whales, etc… Contact us to discuss your project’s specific needs.

Support Product

Purchase Kitware’s support product for $2,500 with any major credit card through the company’s eStore. Redeem services within one year of purchase.

Customized Training Courses

Kitware offers customized training courses held at your site or online to provide hands-on, in-depth instruction on VIAME, focused on your specific needs. Customized courses target audiences of five or more attendees.